Terms of Service

Please read these terms carefully before using our service

Last updated: January 15, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") are entered into between you and SiteEngine AI ("Company", "we", "us", or "our"). By accessing and using SiteEngine AI, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Use License

Permission is granted to temporarily use SiteEngine AI for personal or commercial purposes. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose without explicit permission
  • Attempt to reverse engineer any software contained in the service
  • Remove any copyright or other proprietary notations from the materials

3. Account Registration

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

4. Payment Terms

All payments are processed through Gumroad, our secure payment processor. Gumroad handles all payment processing and compliance on our behalf. Token purchases are subject to our Refund Policy, which provides a minimum 14-day refund window. Unused tokens remain in your account and do not expire. Tokens are consumed when visitors interact with your AI chat widget.

By making a purchase, you agree to Gumroad's Terms of Use and Privacy Policy, which govern the payment processing services. For more information, please review Gumroad's Terms of Use and Privacy Policy.

5. Acceptable Use

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful or malicious code
  • Spam or harass others
  • Impersonate any person or entity

6. Intellectual Property

The service and its original content, features, and functionality are owned by SiteEngine AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service at any time with or without notice.

8. Limitation of Liability

In no event shall SiteEngine AI be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Indemnification

You agree to defend, indemnify, and hold harmless SiteEngine AI from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees).

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at support@siteengineai.com.