Payment Security Policy
Last updated: January 15, 2026
1. Our Commitment to Security
At SiteEngine AI, we take payment security seriously. We are committed to protecting your financial information and ensuring secure transactions. This policy outlines the security measures we implement to safeguard your payment data.
2. Secure Payment Processing
We use Gumroad as our secure payment processor to handle all payment transactions. Gumroad is PCI DSS compliant and handles all payment processing, including credit card and other payment methods. We do not store your full credit card details or sensitive payment information on our servers.
- Encrypted Transactions: All payment data is transmitted using industry-standard SSL/TLS encryption
- PCI DSS Compliance: Our payment processors are PCI DSS compliant, ensuring the highest level of security
- Tokenization: Payment information is tokenized to prevent unauthorized access
- Secure Gateways: All payments are processed through secure, certified payment gateways
3. Payment Methods
We accept various secure payment methods through Gumroad, our secure payment processor:
- Credit and Debit Cards (Visa, Mastercard, American Express, and other major cards)
- PayPal
- Other payment methods as supported by Gumroad
All payment methods are processed securely through Gumroad, which handles payment processing and compliance on our behalf.
4. Data Protection
We implement multiple layers of security to protect your information:
- Encryption: All sensitive data is encrypted both in transit and at rest
- Access Controls: Strict access controls limit who can view payment information
- Regular Audits: We conduct regular security audits and assessments
- Monitoring: Continuous monitoring for suspicious activities and potential threats
5. Fraud Prevention
We employ advanced fraud detection and prevention measures:
- Real-time transaction monitoring
- Automated fraud detection systems
- Verification processes for suspicious transactions
- Secure authentication mechanisms
6. Your Responsibilities
To help maintain security, we recommend that you:
- Keep your account credentials secure and confidential
- Use strong, unique passwords for your account
- Enable two-factor authentication if available
- Monitor your account for unauthorized transactions
- Report any suspicious activity immediately
- Keep your device and browser software up to date
7. Reporting Security Issues
If you discover a security vulnerability or suspect fraudulent activity, please contact us immediately:
- Email: security@siteengineai.com
- Support: support@siteengineai.com
- Contact Form: Contact Us
We take all security reports seriously and will investigate them promptly.
8. Compliance
We comply with applicable data protection and payment security regulations, including:
- PCI DSS (Payment Card Industry Data Security Standard)
- GDPR (General Data Protection Regulation) where applicable
- Other relevant regional and international security standards
9. Updates to This Policy
We may update this Payment Security Policy from time to time to reflect changes in our security practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on this page.
10. Contact Us
If you have any questions or concerns about our payment security practices, please contact us:
- Email: support@siteengineai.com
- Contact Form: Contact Us